[Question] SP Flash Tool stopped mid flash with a 5008 Error and now PC won't recognize phone.

[WolvenSpectre]

First time ROM Flasher here. Please forgive the length I am just trying to be thorough here.

I have a Chuwi VX3 that seemed to have bricked and when I opened it up I could not find anything wrong (I was trained as a computer tech, help desk, network management IT person but health has kept me out of the workplace). I had ordered it on AliExpress and got my money out of it as a tablet phone so I was unhappy but not too put out.

I ordered another and this one has been a pain... literally. It fried an SD Card... literally... and me too when I took it out. It was acting a little flaky but in those frustrating unreplicatable ways that aren't consistent. Otherwise it worked fine and had the new ROM.

Before the seller would take it back they wanted me to get it fixed, which they don't do around here, and then when they found out I was a tech they wanted me to try flashing it and putting another SD Card in.

Thats what brings me here.

On NeedROM they had both the original and the updated ROMs.

I got the latest (TMK) SP Flash from there and both ROM packages. Following a tutorial (well actually 3) I set up to flash my New Chuwi VX3 and when I was getting ready I accidentally plugged my original VX3 in. It booted but the screen was dead, but the encryption password screen and the touch on the screen was working. I decided to try and flash it too to see if it was a software display issue.

Went to flash the New VX3, got error, looked it up, Format and download instead of download because the partition tables don't match the ROM's.

I do it and it formats no problem, starts downloading no problem... until about 33% in. SP Flash Tool then stops, kicks up a BROM Error: S_FTHND_File_Load_Fail (5008). After that every time I plug in the new VX3 I get this error: "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it."

I then try my old VX3 and it had to be formatted and downloaded too and it flashed like a dream. Unfortunately the screen is still dark.

I have tried reinstalling the drivers, a slightly older version of SP Flash, manually reinstalling the USB sub drivers in the device manager, booting the computer with my new VX3 connected to the USB Port.

I am using Windows 8.1 Pro on a 64bit AMD system.
I got all of my tools from the NeedROM Chuwi VX3 entry here: [Only registered and activated users can see links Click here to register]
Both phones were mostly charged.
I also just realized I left the NFC SIM Card in and I pulled it out and stuck it in one of those indestructible Nokia candy bar phones from over a decade back and both the SIM and the Nokia still work.

Can any of you please help me with the USB/recognition problem so I can flash this phone and fix it or show that yes it is bad so I can return it and get another or my money back.

[Galacticos]

Hey bro.. Have u tried, changing d usb cable that u used in connecting d phone to your PC? Only one problem can cause d usb not recognize problem. Its either your phone usb port is not fully ok or be it that d cable u used in connecting d phone to d pc did work well with d phone usb port, so try changing ur cable... Dis usb not recognize problem have nothing to do with your computer drivers..

[WolvenSpectre]

Hey bro.. Have u tried, changing d usb cable that u used in connecting d phone to your PC? Only one problem can cause d usb not recognize problem. Its either your phone usb port is not fully ok or be it that d cable u used in connecting d phone to d pc did work well with d phone usb port, so try changing ur cable... Dis usb not recognize problem have nothing to do with your computer drivers..

If I connect other things to that USB port they work fine, and if I connect the old phone with the broken screen that did flash I don't get the error, but when I start using the new one that stopped mid flash I got that error.

I will try changing the cable, but I am pretty sure that is not the issue.

By the way Thanks for the post.

Also I left the new phone charging overnight. Even though when I charged it before flashing it and left it charging overnight It was showing the battery screen for when you are charging it when it is off and it was showing no charge, or more accuratly it was stuck between the displaying the battery and the point when it displays the charge on the battery.

I tried to get into the recovery mode which I couldn't do before and this time it worked. I tried to do a factory reset and it did it. I then rebooted, got the manufacturer's screen and thats it.

I will try dowloading the ROM again and let you guys know what happens

[Galacticos]

Ok bro, try all your best effort until when u think u are out of ideas.. So come back to forum so that we could all join our brain in trying to figure out what's d best solution to make ur phone comes back to its good state again.. One love bro.. Wishing u all d best..

[WolvenSpectre]

Oh and here is a pic of the error I am getting:

[Galacticos]

Ok bro.. Sorry about this... I think the cause of this is from your scatter file. It will be safe to assume that your scatter file is not that compatible with d sp tool.. Try getting another file, or just prepare new file with Mtk tool with d same model of phone. D problem of ur phone can't continue dis way because d phone was not made d way it is now, so therefore, your mobile must surely work, d problem that u are experiencing on d issue of d phone now will never last... D problem of d phone is just a stranger that as came to live in d phone 4 a little while....

[WolvenSpectre]

Strange... one of my 2 posts is missing... well here it goes again:

I keep having the same thing happen and it goes like this.

1) I use USBDeview from NirSoft to flush all of the USB Settings for my phone.

2) I launch SPFT and then the correct Download Agent and Scatter file loads.

3) I plug in my phone and let it set up so SPFT will detect it later, then I unplug it.

4) I then set SPFT to Format and Download and start the download.

5) I connect my phone and and it formats properly but only downloads to 12%, then sits there until it times out and gives a 4008 error.

6) If I disconect my phone and try to try again I always get the "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." Error from Windows 8.1 and SPFT can't detect it.

7) I then go into recovery mode, do a hard factory reset, and then reboot the phone. If I don't do this step and clear the USB Settings for the phone, the phone keeps getting the "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." Error.

8) The phone then boots to an endless Boot Screen Logo for the phone and if I try to turn it off it just reboots.

9) I trick the phone into shutting down by rebooting it with the power button and when the screen goes black I plug in the charger and it goes to the charging screen (the one I earlier mentioned never gets to the point of showing what the charge is) and then unplug it and the phone turns off.

10) I go back to 1 and start all over again.

Ok bro.. Sorry about this... I think the cause of this is from your scatter file. It will be safe to assume that your scatter file is not that compatible with d sp tool.. Try getting another file, or just prepare new file with Mtk tool with d same model of phone. D problem of ur phone can't continue dis way because d phone was not made d way it is now, so therefore, your mobile must surely work, d problem that u are experiencing on d issue of d phone now will never last... D problem of d phone is just a stranger that as came to live in d phone 4 a little while....

The thing is I actually flashed the old VX3 with that same scatter file no problem, however the update wouldn't accept the scatter file for it and I guess there could have been a hardware tweek on the newer VX3 so I guess it could be that. I will give generating a new file With MTK Tools... any suggested tutorials on MTK that you know of?

Unless I missed it right in front of my face I didn't see one on this site.