[Question] Xiaocai X6 not working

[cookiedough]

It's odd for something like that to happen. You can try factory reset. With the phone off, hold Volume up + power for 10 seconds. If that doesn't bring you to a menu that has factory data reset, power off and try again, but hold volume down instead of up.

Hi Again,

It doesn't have up and down keys for the volume. I tried with all the arrows and the turn on/off key but no result. Up+on/off for 10 sec, down+on/off for 10 sec, left+on/off for 10 sec, right+on/off for 10 sec.
Maybe I have to press another combination.

Okay. I see now that it's not Android. I assumed Android. I'm afraid I don't have any other advice for this phone. Maybe time for an upgrade? Or purchase another. Looks like only $29. You'll then have 10,000mAh Sorry for not able to help further.