2014-08-08, 15:34
Hi experts, you have probably heard of my problem a thousand times, but looking through the forum I couldn't find any answers to this. To cut to the chase... My iNEW V3 phone which I bought in May this year (From the manufacturers in China) has 'frozen' on the first screen and will go no further and to turn off, I have to remove the battery. I have written a heap of emails to iNew but the replies are mostly the same: "Update firmware, change battery and check charge plug" to name a few. Updating Firmware is a real hassle as the website is in Chinese, so I don't have a clue where to go on the page. The person I deal with on the emails (Lily) must have stocked answers already typed out and ready to paste so, I'm getting nowhere. Hope you guys can help. Thanks