WoW!! iNew REplied my email!!!

[danyno1]

after 3 months of struggling to find a way to contact them they finally replied me back!!!!

here's my email:

On Fri, Mar 21, 2014 at 7:10 AM, Danial Abdollahi
hi
first of all I'm so glad that I've found your email address. because it's been 3 months that I'm sending messages to you through your website inewphone.com and haven't received any reply! so I hope you'll reply me this time.

ROM 1.0.7 UNFIXABLE PROBLEMS

first I wanna talk about 1.0.7 rom which has caused us lots of unfixable major problems , such as:
- not working touch screen!
- lost IMEI codes,
- no specific wifi mac ip address
- no working gps
- combined internal storage into one partition , which causes lots of problems for recovery.
- non accurate battery stats.
- etc..

as you can see these are main problems. it even gets worse when we can't downgrade our rom. because we did tried to downgrade but the problems came with us to the lower version rom too!.
some people right now have bricked their inew v3 and they don't know what to do.

so what should we do? are you going to release an update to solve these things for us??
you can see inew v3 users struggle in this forum :
[Only registered and activated users can see links Click here to register]


BATTERY PETITION
I'm pretty much sure that you know about inew v3 battery problem.
here is our request and we talked about it in detail.

[Only registered and activated users can see links Click here to register]

please read it and tell me your answer about it.

one more thing ,a few people are using 2000 mah Thl w8 battery on their inew v3 (with some modifications) and it is actually giving them double battery life with every single charge.
original 1830 mah battery gives us only 3 hours of on screen time
thl 2000 mah battery is giving those users more than 7 hours of on screen time on their inew v3.
so there's definitely something wrong about the inew v3 1830 mah battery.


specific iNew v3 update center

why you don't create an app or a website so that we can be informed about the new updates directly??
right now we must search all over the internet to find updates for our inew v3
please please please give us an update app which connects us directly to your update server.


I guess thats it for now, you don't know how much I'm excited right now to get the reply from you.
please reply me as soon as possible.

I am looking forward to hearing from you soon.
Danial.A

Here's their Reply:

On Tue, Mar 25, 2014 at 11:37 PM, inew shenzhen wrote:

1. thanks for contacting here.
2. why you guys flash any ROM you find on internet.
3. App is already almost ready.
4. V1.0.7 yeah it will cause issues, we dont just update firmwares, we have to keep updated on hardware side too.
5. better you stay with last best working ROM for your V3, and let us know what changes you need in next official update.
soon we will send you link for official App.
We cant say anything about THL battery, while developing phones we have to take care of many technical things, you are just taking care of hours where we have to take care of your safety too.
little mismatch of battery can cause thermal issue, which can lead to damage sometime.
Safe to stay with original things as we follow safety standards and test on that only.
Regards,

and another reply:

On Tue, Mar 25, 2014 at 11:53 PM, inew shenzhen wrote:
specific iNew v3 update center
why you don't create an app or a website so that we can be informed about the new updates directly??
right now we must search all over the internet to find updates for our inew v3
please please please give us an update app which connects us directly to your update server.
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