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+--- Thread: [Question] Mobile Data disconnects when trying to change network modes (/Thread-Question-Mobile-Data-disconnects-when-trying-to-change-network-modes)
Mobile Data disconnects when trying to change network modes - shisaya24 - 2015-09-23
today I tried to change the network mode of my Innos D6000 and when in treid to enter the network mode sub-menu it just closed the menu and the mobile connection reset. I had to enter my PIN agaibn but I could not change the network mode. I wanted to because it only connected to 3G (edge).
Any advise?
RE: Mobile Data disconnects when trying to change network modes - NexusTrix - 2015-09-23
Hello, welcome to the forum.
Edge is 2G, not 3G.
It's normal for data to disconnect when you change the bandmode through mobile settings.
Are you connecting to G/E (GSM/EDGE/2G) or 3G/H/H+ (3G/WCDMA)?
Where do you live? And what is the current setting?
Also be aware that if you have 2 SIMs in, only one slot will be 2G/3G/4G. The other slot will be 2G only.
RE: Mobile Data disconnects when trying to change network modes - shisaya24 - 2015-09-23
Huge thanks for your quick reply !
I am sorry that My question already contained errors ;) i dient know that edge is 2g actually.
What i tried is Connecticut to 3g, so that the "h" appears next to the signal icon. I have only 1 sim card, which was inserted to slot 2 because slot 1 was buggy when i received the phone yesterday. When i left My house today mobile network connected only to edge , "e" next to signal icon.
Changing the sim card to slot 1 NOW worked but it didnt change the Problem that every time i went into the network mode menu , the menu force closed and the phone reinizialized the sim card but still with only edge.
I now tried resetting the phone completely to factory setting which i read on xda developers forum.
Now it works and i can change network modes.
Strange, but im happy that it connect to h and even 4g :o
Thanks for your help... Do you have any idea what the Problem could have been?
RE: Mobile Data disconnects when trying to change network modes - NexusTrix - 2015-09-23
It's a strange problem and difficult to say exactly what the problem was. Maybe when testing in China, they had some strange mobile configuration set. Factory reset was a smart move it looks like. Good you got it solved.
RE: Mobile Data disconnects when trying to change network modes - arroutada - 2015-11-03
Hi shisaya24,
I have same issue.
Can you explain how did you do the resetting? I didn't found any special instructions on xda dev.