[Question] Inew V3-E Touchscreen not working at all

[Paulus02]

Hi all,

Since two days the touchscreen, including the buttons below the screen, of my Inew V3 does not work anymore.
A factory reset/wipecache via the Carliv Recovery does not solved it.

On YouTube i found a couple of videos from people with the same problems. Example:

Is there someone here who found a solution for this? Or is it just bad luck and a hardware problem?

Thanks in advance!

[Sniper47]

This happen to a few other. You need ship it back to seller for the repair/ replace.

[Burs]

Sorry to hear that. "Since two days" means it's like that from the first day, or for the last two days only?
EDIT: are your OTG working? Maybe you could at least back up your important data if you connect your mouse to it...

[pletko]

burs, congrats on your new rank, nice to see somebody from croatia marked as an expert, especially for the phone which is on its way to me

[Burs]

Thanks. At least I get some respect here for my efforts. That thread at X.D.A has gone haywire.

[Paulus02]

Sorry to hear that. "Since two days" means it's like that from the first day, or for the last two days only?
EDIT: are your OTG working? Maybe you could at least back up your important data if you connect your mouse to it...

Burs, I had the phone in use for around 2 weeks before this touchscreen issue. Two days before starting this topic is discovered the problem when i tried to unlock the phone.
Thanks for the suggestion to backup the data.

I contacted the seller (1949), but with the chinese newyear holiday it will take some days..

[GizBeat]

Sorry to hear that. "Since two days" means it's like that from the first day, or for the last two days only?
EDIT: are your OTG working? Maybe you could at least back up your important data if you connect your mouse to it...

Burs, I had the phone in use for around 2 weeks before this touchscreen issue. Two days before starting this topic is discovered the problem when i tried to unlock the phone.
Thanks for the suggestion to backup the data.

I contacted the seller (1949), but with the chinese newyear holiday it will take some days..

Paulus, if you have ANY issues with getting warranty support after Feb. 6, Please contact me immediately with your order number and order details (name etc...).

[Paulus02]

Paulus, if you have ANY issues with getting warranty support after Feb. 6, Please contact me immediately with your order number and order details (name etc...).

If i have any problems with the warranty support i will contact you. Thanks!

[Atheist]

Hi
dead for me too one hour after unboxing
i think this is SW issu of touch controler firmwares and fix with touch chip reflashing
now im searching to finde touch controler name and FW files
regard

[stevenma61]

i had a nexus 4 dipslay screen assy. replaced before by myself.(around 27/12/2013)

after i installed it to the phone, my touch screen acted the same way as yours. it was not responding at all. At first i thought, it was a faulty part shipped, then checked with vendor, they said they had tested the part before they shipped out. So i did try to disassemble n reassemable again a few times. Then finally it was working.
I think , most likely the problem is from the contact (flex cable from the digitizer and the plug/socket from the chipboard.

If u think u can do it with yrself, then tried to disassemble the phone, and disconnect the flex cable, and make sure u clean the contact and the flex cable n reconnect it back.

Edit :
before trying the above method, try to flash few new roms, if after flashing 2 or 3 or 4 rom. u still get the same problems, then most likely it it from the hardware issue. either u send back for warranty or u can try above method.

During the installation of the screen, sometimes the touch screen worked, once i put everything back in place , then the touch screen did not work, i had to install few times, then finally it worked as usual.