2015-09-28, 20:52
I will try to make the story brief as possible.
1. One day I woke up and phone wouldn't turn on. After many attempts of put the charger in, pull it out and trying different combinations, it would finally turn on, but when it got to Android it showed both batteries completely at 0%, then it would freeze and shut down.
2. I charged the battery for a long time, but only the external would show as charged. The internal showed as 0%, then eventually 3% (only shows this in booted Android.. battery charging icons don't show up when phone is turned off), but wouldn't go any higher. Again, it would get to Android and shut down immediatly. Sometimes it would auto boot into recovery. Eventually I was able to do a factory reset. That didn't help the situation. The same behavior continued.
3. I left it charging for 3 days straight. I turned it on. Same result was the internal battery showed only a couple of % and phone would lock up and shut down directly after finishing boot.
4. I plugged it into the computer and turned it on... Then both batteries showing as 100%. I don't know if it was in spite of or because of plugging it into computer. Anyways, any time I turned it on again, both batteries would show full, but same behavior. Phone locks up and shuts down.
Thanks for any ideas.
1. One day I woke up and phone wouldn't turn on. After many attempts of put the charger in, pull it out and trying different combinations, it would finally turn on, but when it got to Android it showed both batteries completely at 0%, then it would freeze and shut down.
2. I charged the battery for a long time, but only the external would show as charged. The internal showed as 0%, then eventually 3% (only shows this in booted Android.. battery charging icons don't show up when phone is turned off), but wouldn't go any higher. Again, it would get to Android and shut down immediatly. Sometimes it would auto boot into recovery. Eventually I was able to do a factory reset. That didn't help the situation. The same behavior continued.
3. I left it charging for 3 days straight. I turned it on. Same result was the internal battery showed only a couple of % and phone would lock up and shut down directly after finishing boot.
4. I plugged it into the computer and turned it on... Then both batteries showing as 100%. I don't know if it was in spite of or because of plugging it into computer. Anyways, any time I turned it on again, both batteries would show full, but same behavior. Phone locks up and shuts down.
Thanks for any ideas.