2014-10-12, 09:41
Interactive history beats interactive chat for website engagement
Small cues that display a user's transaction history may help a website feel almost as interactive as chatting with an online customer service agent, paving the way for more cost-effective websites, according to researchers.
http://feeds.sciencedaily.com/~r/science...155226.htm
Small cues that display a user's transaction history may help a website feel almost as interactive as chatting with an online customer service agent, paving the way for more cost-effective websites, according to researchers.
http://feeds.sciencedaily.com/~r/science...155226.htm